Common questions about online vet appointments
Does Hello Ralphie have a mobile app?
Yes! If you have an iPad or iPhone, you can download our app from the Apple App Store by searching for “Hello Ralphie”, or simply click on the button below to visit the App Store.
How do I schedule an online vet appointment?
Do you accept pet insurance?
How do I order refills & purchase pet food & supplements?
What if I need to cancel or reschedule my online vet appointment?
What is the difference between telehealth and telemedicine?
Getting Started with the Hello Ralphie App
Step 2
Sign up for a new account as a pet parent.
Step 3
Fill in your first and last name in your profile so that your veterinarian knows who he/she is speaking with.
Step 4
Now it’s time to input your animals! Click on the Profile tab at the bottom of the screen and click on “My Animals.” Fill in the name, animal type, and address of your animal. Don’t forget to add a cute picture of your pet at the top of the screen!
Step 5
Schedule an appointment with your veterinarian! Your upcoming appointments will show up in the Upcoming tab. Your previous appointments, where you can access old chat conversations, will show up in the Previous tab.
How to join a Hello Ralphie virtual vet appointment
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