Common pet parent questions for online vet appointments
Search for “Hello Ralphie” in the Apple App Store. Or, you can click the link below!
Either click the button below, or go to www.myvirtualvet.vetsfirstchoice.com/.
As of April 18, 2020, Embrace Pet Insurance, PetPlan, PetFirst, Pets Best and HealthyPaws will reimburse pet parents for telemedicine appointments done with a licensed veterinarian through Hello Ralphie.
If you have an Apple device, you can download our app from the Apple App Store by searching for “Hello Ralphie.” On the app, you can search the list of veterinarians available and select the one that meets your needs.
You can also request an appointment online by clicking on the “Schedule Appointment” tab. These appointments are done through the web and don’t require an Apple device.

How to join a Hello Ralphie virtual vet appointment
Joining an appointment with Hello Ralphie is incredibly easy! Check out this video to learn more.
Pet Parent Onboarding for Hello Ralphie

Step 2
Sign up for a new account as a pet parent.

Step 3
Fill in your first and last name in your profile so that your veterinarian knows who he/she is speaking with.

Step 4
Now it’s time to input your animals! Click on the Profile tab at the bottom of the screen and click on “My Animals.” Fill in the name, animal type, and address of your animal. Don’t forget to add a cute picture of your pet at the top of the screen!
Step 5
Schedule an appointment with your veterinarian! Your upcoming appointments will show up in the Upcoming tab. Your previous appointments, where you can access old chat conversations, will show up in the Previous tab.





Step 1
Scroll to the next step
Step 2
Sign up for a new account as a pet parent.
Step 3
Step 4
Now it’s time to input your animals!
Click on the Profile tab at the bottom of the screen and click on “My Animals.” Fill in the name, animal type, and address of your animal. Don’t forget to add a cute picture of your pet at the top of the screen!
Step 5
Schedule an appointment with your veterinarian!
Your upcoming appointments will show up in the Upcoming tab. Your previous appointments, where you can access old chat conversations, will show up in the Previous tab.

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